BTS offers you the best suitable service according to your needs since its main efforts are centered in the following key issues:
Savings for your company. Excellence Performance.
Personalized Consulting.
Feedback.
You are special for us and this is the reason why our professional advising is personalized and adjusted to every specific need.
» Participating in the market as a company, allows us to celebrate business travel agreements with our customers, in order to obtain unusual discounts.
» We have an automatized system that enables us to confirm wait list tickets or lower rates, working 7 days a week.
» We offer personal customer services in order to provide the best and suitable travelling advice and to get fast and efficient solutions.
» Follow up of booking expiration dates.
» Travelers’ Profiles to fulfill passenger’s expectations (seat preferences, frequent flyers programs, special meals to meet specific dietary requirements, etc.)
» The possibility of getting upgrades for some routes to the USA, some of them are seats subject to availability and others are seats directly confirmed.
» BTS customers have the chance to access to preference seats in some airlines.
» Currently, we are not charging our customers with any fee related to ticket issuance, hotel or rental car booking services (Since we can negotiate rates, we usually provide this benefit to our passengers, offering the lowest rate in the market without increasing the budget of the customers).
» We ensure special treatment to wait list tickets.
» We apply a strict control prior to every ticket issuance, trying always to obtain the lowest and economic rate.
» We offer 24hs assistance, 7 days a week.
» “Paper” air tickets and billing documentation delivery carried out by our own personnel.
» We provide our customers Automatized reports, as requested.